The sections considered as ‘users’ in your Merlin software are:
Notifications
Communications
My profile
Help centre
Notifications
Notifications
The ‘Notifications’ section opens a side window on the right-hand side of the interface. Here you will find all your recent notifications as well as those you have already viewed.
These can be of various types:
A tag from a colleague in a discussion
When your email fails to send
When you are added to a team
When a project you are involved in changes to ‘in progress’ status
When a task is assigned to you
When a task you have assigned is completed
When one of your tasks reaches its due date
If you are the person in charge of the item database, you will also receive a notification when a request to add a new item to this database is created.
There is also a button with three dots. This allows you to mark all your notifications as read directly.
If you click on a notification, you will be redirected to the relevant email or task.
Lorsque vous atteignez 50 notifications, toute nouvelle notification entraîne la suppression de la plus ancienne.
Communications
Communications
In this section, you can access messages sent by your company, whether they are yours or those of your colleagues. You can also view your incoming emails (external emails).
All of these messages can also be viewed in full from this section.
A three-dot action button appears when you hover your cursor over the top of an email line. When you click on it, you have the option to open the email, delete it, or navigate to the project it is associated with.
Help Centre
Help Centre
This is a direct redirect to the current help centre. Here you will find various articles, FAQs, the option to report bugs, and Merlin's virtual assistant.




